If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer easy returns within 14 days of purchase. Email us at [email protected] and we will send you a link to print a return label. You can return your product for exchange or a refund (minus the return shipping cost) to the original payment method. To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging.
* PRE-ORDER RETURN AND EXCHANGE POLICY:
If you’re not satisfied with your order, we can offer you an exchange (dependent available inventory) or store credit.
Your pre-order is customized for your size, colour and style, and we unfortunately cannot provide refunds on pre-orders.
For an exchange or store credit, email us at [email protected] and we will send you a link to print a return label.
Your store credit will be equal to your 30% deposit + HST, minus the return shipping cost. To be eligible for a store credit, your item must be unused, in the same condition that you received it and in the original packaging.